Timelabs | Helpdesk

Question : All employees attendance data is not showing in Timesheet and in Reports.  Answer : This happens when device data is not downloaded to the da...

Question : How can we add a new Bio-metric device in iClock Device Manager portal? Answer : If you wish to add a new device in the software, just login ...

Question : Bio-metric device showing offline in iClock Device Manager portal. How can we resolve this? Answer : There could be many reasons for thi...

Question : User data is not being transferred from one bio-metric machine to another. Answer: This is possible only if your both machines are using diff...

Question : How to transfer employee (User data) from one device to another? Answer : In order to transfer an employee, ensure that the device from which...

Question : How to change employee's enrollment number through iClock Device Manager portal? Answer : Please follow below to change employee's en...

Register User in ZKTech MiniAC Click on menu icon     > [User Mgt.] > [New User] to register a new user. Provide user details i.e. User/Enroll ID, U...

Ethernet and Cloud Server Setting in ZKTeco MiniAC Ethernet IP address is your local Network IP which should has full internet access and able to commun...

For Face Reader bio-metric device, employee's photo saved in Device can also be displayed in iClock Device Manager portal. To do so login in iClock Devi...

If a Biometric device is installed at a remote location and is online, attendance logs can be cleared remotely using the iClock Device Manager portal. Ensur...