Timelabs | Helpdesk
Welcome
Login
Sign up
Home
Solutions
How can we help you today?
Enter your search term here...
Search
New support ticket
Check ticket status
Contact us @ 72 910 94117
Knowledge base
Timelabs HRMS
Attendance
25
No Data shown in Timesheet
Attendance logs showing in previous day's Timesheet
Update Timesheet in Bulk
Unable to set Reporting Head
Update Shift Roster for a certain period
View all 25
ESS
13
Hide Resignation or any other module to Employees
Reset ESS password
View subordinate's Timesheet and Leave
How to submit a Leave Cancellation request?
How to apply Restricted leaves from ESS?
View all 13
Payroll
25
How to disable PF employee wise?
Restrict PF deduction to 12% of ₹15,000 or ₹1,800
Set Logo in Payslip
Customize Payslip options
Employee not visible in Payroll
View all 25
Leave
7
Leave is not credited monthly
Allot leave and set opening leave balance
CompOff balance not showing while marking a CompOff leave
Adjust Employee's Leave Balance manually
Delete an approved leave
View all 7
Reports
4
Can we hide unwanted columns from any report?
Reorder report's columns
Schedule a report
Save custom report for future use
Device Manager
9
Attendance logs are not downloaded in the portal
Add new machine in iclock portal
Bio-metric device showing Offline
Unable to transfer User Data from one device to other
Transfer User data from one device to another
View all 9
Mobile App
6
Mobile Punch option is not visible to employee
Activate Timelabs Mobile App
Wrong geo location showing in Web Punch
Selfie feature enabled but not showing in Mobile app
Timelabs Online and Offline Web Punch
View all 6
Common
4
Optimizing Portal speed
Timelabs Support - Escalation Matrix
Timelabs Backup Scheduler
Sync Timelabs License on Server
EDOC
4
Upload Company Document
Upload Employee document in EDOC Module
Assigned template to employees
Create a new template in Edoc
Bio-Metric Device
4
Download Bio-metric data in Pen Drive
Delete Attendance logs from Bio-metric device
Bio-metric Device Date/Time changed automatically
Upload Biometric attendance logs in Timelabs manually
Installation
3
Standard System requirements & Pre-requisites for Timelabs HRMS
What is Timelabs Shared Hosting and Dedicated Hosting?
Comprehensive Data Security Measures Implemented by Timelabs Cloud Solution
Recruitment
3
Create Job Profile in RMS
Add new Job Opening in RMS
Update Approver setting for Job Requisition
PMS
2
Add Compentencies, Group/Categories (KRA/KPI)
Rating Scale configuration in PMS
Help Desk Software
by Freshdesk